Shipping policy

🚚 Fresh as Puck – Shipping Policy

Last Updated: 07/07/2025

Fresh as Puck is a family-owned and operated brand. Every item is created individually with care and detail. Because of this, orders may take a bit more time to prepare—but we promise it’s worth the wait.

📦 Order Processing

  • All products are made to order and typically ship within 4–7 business days.

  • During high-volume drops or holidays, please allow up to 10 business days for processing.

  • You’ll receive a shipping confirmation and tracking number once your order is on the way.

🇺🇸 Domestic Shipping

  • Standard shipping usually takes 3–7 business days after processing.

  • Expedited shipping (1–3 business days) is available at checkout for select items.

  • Shipping timelines do not include production time.

🌍 International Shipping

  • We currently ship to select countries outside the U.S.

  • International delivery typically takes 7–21 business days, depending on location.

  • Customers are responsible for any customs duties, fees, or taxes.

❗ Lost or Stolen Packages

  • Once marked “delivered” by the carrier, Fresh as Puck is not responsible for lost or stolen packages.

  • We recommend shipping to a secure address.

  • For issues with delivery, contact the shipping carrier directly.

🔁 Returns & Exchanges

  • For information on returns, please see our [Return Policy].

  • Shipping fees are non-refundable unless we made an error with your order.

👋 Questions?

We’re a small but dedicated crew. For order questions or help, email us at
hello@freshaspuck.com and we’ll get back to you as quickly as possible.